Microsoft Forms - "Something went wrong" Error


We would like to acknowledge that we're actively working on investigating a service reliability issue. We will use this discussion thread to keep our customer updated.


Summary of impact: Starting 01:00 UTC a significant number of users encountered "Something went wrong" errors. 

Preliminary root cause: Under investigation.

Mitigation: We've made progress narrowing down the problem and are in the process to identify a proper mitigation to restore the service. 


Thank you for your patience as we work to restore the Microsoft Forms service. It's our top priority to get this issue addressed as quickly as possible.



Your Microsoft Forms Team

40 Replies

@Kathy Liu I am having the same issue. This is for my dissertation so very very important and I am very stressed and worried. Can anyone please help?error.PNG