Jul 17 2023
- last edited on
Aug 03 2023
Hello, We have created several forms for our company. A trainee also made one, and the answers provided are invaluable to us.
His SharePoint account was deactivated a few months after he left, but I have had admin rights to the global SharePoint since the beginning. Today when I click on the link to access it a message appears indicating: "This form does not exist."
However, I did not delete this form, it was working 3 weeks ago and it still appears in the list of recent forms. Do you know what caused this error message? How can I get our work back? Thank you in advance for your answers.
Jul 17 2023 06:36 PM
Jul 18 2023 06:47 AM
Jul 18 2023 06:44 PM - edited Jul 18 2023 06:45 PM
Microsoft Forms has a dedicated storage for its content, which is separate from ODSP (OneDrive SharePoint). When data sync is enabled for a form, only the Excel file is stored in ODSP, while the form definition and responses are stored in Microsoft Forms storage. Email you received should only mention the ODSP content, not the Microsoft Forms. You can raise a support ticket to ask PG to help to restore your content. It's possible to restore if the content is in a soft-deleted state, but there is no way to restore it if the content has been permanently deleted.
Jul 19 2023 12:32 AM
Jul 19 2023 12:39 AM