Microsoft Forms - Inverted Likert Scale

Copper Contributor

I created a survey in MS Forms using the Likert Scale feature. When creating the form I had the responses in the following order: Strongly Disagree, Disagree, Neutral, Agree, and Strongly Agree.  Somehow on a few of the questions, the order of those responses was transposed. Meaning the order was reversed i.e. Strongly Agree, Agree, Neutral, Disagree, and Strongly Disagree. After the survey was live and some people had taken the survey, I went in and corrected the order, but now my data seems skewed. Previously questions leaning positively are now negative.


Does changing the order of the responses on the Likert scale change the data captured? i.e. Agree is now Disagree, etc. 

0 Replies