Microsoft Form used for Survey keeps Jumping on top of the page

[mofahim]

Hi,

I am seeing this bug which was not there before. 

I have created a survey but has several branches. Now every time a branching option question is clicked, it keeps jumping/scrolling on top of the page. So the user will have to scroll back down. 

I know this was a known issue which was fixed in the past but this is recurring again. 

Any idea if there is a fix coming down the pipeline soon? or else I will have to look into other 3rd party option. 

Thanks,

mofahim

[#2]

Just launched a Pilot phase this week using a Microsoft form only to start seeing this issue....not good for the analysts leveraging the form! 

[#3]

Ditto for us - hope there is a fix soon.

[#4]

@mofahim following this thread.  Same issue arising now for a form we are testing out

[#5]

another person with the same issue hoping for a fix.

[#6]

Estou tendo o mesmo problema. Isso está impactando fortemente no bom andamento do trabalho.

Microsoft! Precisamos de uma solução URGENTE!!!

@mofahim 

[#7]

Same issue.  Who else do we need to notify to get this taken care of.  Thanks for posting @mofahim  I kept looking for some setting I messed up or something!  Glad to know I'm not crazy.  

[#8]

Same Issue over here !

[#9]

I'm also having this issue - if anyone finds a fix, please let me know!

[#10]

we are facing the same issue. and it's frustrating for our agents to complete the form with this . i don't know if some one from the support can help us

[#11]

If there's a fix, please let me know. Should I submit a MS Premier Support ticket?

[#12]

We are having the smae issue @LizMack 

[#13]

It seems like there is/are no one in this discussion who is working on this issue. I suppose a MS Premier Support ticket may help in this situation.

[#14]

Looks like the issue is all across the board. I tried clearing cache, using different browsers other than MS Edge like Chrome and Brave with no luck. I am not sure where else to notify as I was thinking of alternate solutions. I only use forms for Survey's and Quiz for everything else robust I use SharePoint PowerApps and Workflows.

[#15]

Following up for the fix too!

[#16]

Is there a way we can escalate this issue?

[#17]

I started experiencing this issue yesterday.
As of today, the Form preview and accessing the form as a weblink no longer jumps to the top when choosing branching options.
However, Microsoft Forms is still broken for Teams (at least on my end). If I add a Form to a channel as a Forms tab, the Form instantly closes when I try selecting any option and deletes itself from the channel (??). If I try adding the form to Teams as a Website tab, the jumping behaviour shows up again for branching options...

[#18 · Accepted solution]

Hey Everyone, looks like the issue is fixed. Can you all please check.
Thanks,
mofahim

[#19]

you've made my day!

[#20]

Hi @mofahim, I'm still experiencing this issue? Any ideas? 

[#21]

How are you loading the form?
I am just using Microsoft Edge browser (Version 111.0.1661.62 (Official build) (64-bit)
I hear if you load it up on MS Teams it still give the same issue