Feb 14 2019 06:10 AM
Feb 14 2019 06:10 AM
Just starting out with Forms and have already come across an issue. We have set up a simple training survey form which works great.
I've deleted all of the initial test responses so the form no shows 0 responses - all good but if I export the responses to Excel, it displays all of the test responses. Should I then make this form live, those test responses could skew the overall results.
Is this expected behaviour or is something not quite right on my tenant?
Feb 14 2019 06:23 AM
Feb 14 2019 06:27 AM
Thanks for that - have tried it but the Export to Excel option remains active and still shows all previous responses. The form itself shows 0 responses etc (attached screenshot).
Maybe just a timing thing? Will leave it until tomorrow and will try it again
Feb 14 2019 06:31 AM
Feb 18 2019 04:14 PM
I want to check that you have delete all responses in Forms web app, and when you click on "Download in Excel" (you will get a new download Excel workbook), the new workbook contains all the history data. Is it right?
Could you share your form URL with us, so we could troubleshoot?
Jun 06 2019 10:38 AM
@Zhongzhong LiI am having this same issue -- I have an active form with 19 (and growing) true responses, but "Open in Excel" is still showing 10 additional test responses that I had deleted individually. I don't want to have to copy/clone the form, as the link has been shared with others who are already submitting new responses. It might be important to note that this is a Group Form; those test responses were for testing a new Flow I created after sharing the form with others on my team. The legitimate responses were submitted both before and after that move and testing, so I didn't want to clear all responses.
Which URL could I share with you to troubleshoot?
Nov 27 2019 11:33 PM
Could you help me please with my issue?
I am using Microsoft 365. I have set up a simple training survey form that works great. And After I viewed the 12 responses, I exported them to excel. But the result was unsatisfying, as some of the question's responses were vanished from the excel file!
There are like 4 questions out of 20 that were exported to the excel file but without their responses.
You can find attached the excel file.
Thank You in Advance.
Nov 29 2019 04:31 AM
Dec 01 2019 01:07 AM