Issue with Email Not Recognized as Clickable Link in Microsoft Forms

[mohsinmscse21srcms]

I am currently creating a form for my research work. When I enter my email address in the subtitle field after the title, it is not being recognized as a clickable link. I have noticed that other email addresses from my institute are correctly recognized as clickable links, but mine is not.

• I have ensured that the email is correctly formatted and manually typed it to avoid any hidden formatting issues.
• I have also tried clearing any formatting, using different browsers, and even recreating the form, but the issue persists.
• Other email addresses from the same domain are recognized without any problems.

I am using the same email address for creating the form as well. I would greatly appreciate your assistance in resolving this issue as it is crucial for my research work.

Thank you for your time and support. I look forward to your prompt response.

[#2]

@mohsinmscse21srcms 

It could be a bug in recognizing the email address within the form content. Please send me a private message with your email address. I will try to reproduce the issue and forward it to the product team for further investigation.

[#3]

Sent, Private message.

[#4 · Accepted solution]

@mohsinmscse21srcms 

I have verified the issue based on the information you provided. The service does not recognize email formats like x.x@x.x, but it works correctly with formats like x@x.x. I have reported this bug to the product team for a fix. In the meantime, considering it may take a few weeks to resolve and deploy the fix, you can avoid the issue by using an email address that does not contain a ".".

[#5]

@mohsinmscse21srcms 

The fix is deploying to the production environment, and I have verified that the issue has been resolved.