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Invalid survey url during form submission

%3CLINGO-SUB%20id%3D%22lingo-sub-1178842%22%20slang%3D%22en-US%22%3EInvalid%20survey%20url%20during%20form%20submission%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1178842%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20community%20experts%2C%3C%2FP%3E%3CP%3EI%20have%20created%20a%20form%2C%20like%20below%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22F09.PNG%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F171601i71A8B9EE191FFA98%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20title%3D%22F09.PNG%22%20alt%3D%22F09.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAnd%20it%20throws%20me%20this%20error%20when%20i%20receive%20a%20mail%20and%20try%20to%20submit%20the%20form%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Error.PNG%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F171602i3A1AA0A04C70A361%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20title%3D%22Error.PNG%22%20alt%3D%22Error.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EMy%20actual%20requirement%20is%20%22once%20a%20case%20is%20resolved%2C%20send%20a%20mail%20to%20the%20customer%20and%20get%20the%20feedback%22%3C%2FP%3E%3CP%3EI'm%20struggling%20a%20lot%2C%20it%20is%20an%20urgent%20requirement%2C%20please%20guide%3C%2FP%3E%3CP%3EKindly%20guide%2C%3C%2FP%3E%3CP%3EBest%20Regards%2C%3C%2FP%3E%3CP%3ESumaira%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1178842%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EForms%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Forms%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESurvey%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Occasional Contributor

Hello community experts,

I have created a form, like below

F09.PNG

 

And it throws me this error when i receive a mail and try to submit the form

Error.PNG

My actual requirement is "once a case is resolved, send a mail to the customer and get the feedback"

I'm struggling a lot, it is an urgent requirement, please guide

Kindly guide,

Best Regards,

Sumaira