I can't open my forms responses in excel

New Contributor



When I try to open the responses of my shared forms with my team, it doesnt work.


It keeps downloading and never ends.


Like this:



What should I do?


My forms link is https://forms.office.com/Pages/ResponsePage.aspx?id=NXF4KzrKbEi9CvYBX785uPg9cfHcN6tItC8ux92Zgg5UMDVV...


I need your return ASAP. It is for work.


Thanks in advance.

1 Reply

Hi @vittoriamantuano 


I see you are using IE to open the form. Have you tried Chrome and other browsers?


IE isn't a great browser to use these days and the more modern browsers tend to be more reliable.