SOLVED

HEX code field greyed out after new MS forms update

Copper Contributor

Hiya, 

 

My MS forms updated to (what I believe is now) the latest version of Microsoft but since the new update, the HEX code field to personalise the background colour is greyed out and can't be selected. (screenshot attached)

 

When I view this on existing forms that I had already changed the colour on, it allows me to update it, but any new forms or forms that are still only set to the default colour, doesn't allow me to update it. Is this a bug or is there a new feature I need to turn on somewhere? Is anyone else having this issue?

 

This option is imperative for any forms I create to ensure I follow my companies brand guidelines. 

 

Thanks 

Sophie

2 Replies
best response confirmed by Sophietc (Copper Contributor)
Solution

@Sophietc Hi, I have found work around, just upload any image that will activate hex code selection, hope that helps.

@Asknma Thank you! That worked! 😄

1 best response

Accepted Solutions
best response confirmed by Sophietc (Copper Contributor)
Solution

@Sophietc Hi, I have found work around, just upload any image that will activate hex code selection, hope that helps.

View solution in original post