HELP - I Need somebody Help (forms stuck)

Occasional Visitor

I created a form and recently it won't receive any other response from anyone, and i can't get the responses of the ones who already answer.

This is the message: Your workbook is currently blocked. Contact your administrator

And i already tried the Microsoft Defender link (Microsoft 365 Defender  but it returns this message when i try log in:
A conta de usuário selecionada não existe no locatário 'Microsoft Services' e não pode acessar o aplicativo '80ccca67-54bd-44ab-8625-4b79c4dc7775' no locatário. Primeiro, a conta deve ser adicionada como um usuário externo no locatário. Use uma conta diferente. (it's in portugese-br)

I'm using a private free account. No business or school, just trying to get my forms

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