Forms Pro Trial log in issues

Copper Contributor

We are testing MS Forms Pro, using Trial license. Sometimes when I login, I receive the default Forms option only (already checked under my account setting), after a few logoff and logon Forms Pro options appears. Today I was trying to set up a user to start her trial and the process of activation worked fine, but when she tries to log in, keep receiving the Forms, not Forms Pro. Are there any issue or steps that I am missing?

2 Replies

@Marcioo 

did you manage to resolve this? I am having the same issue, thanks

@mrpowergage 

 

Hi! It hasn't happened again. I haven't noticed this anymore.