Forms not Recognising upgrade to Microsoft 365

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Occasional Visitor

Hi There,

My microsoft form responses limit has fallen from 1000 responses allowed to 200. I was advised to upgrade to Microsoft365 Personal in order to get back to allowing 1000 responses. I have done this and forms is still not letting my responses go above 200. I have spoken to tech support and been directed here. 

 

Please urgently help. 

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