Feb 01 2019
04:06 PM
- last edited on
Aug 06 2023
03:58 PM
by
TechCommunityAP
Feb 01 2019
04:06 PM
- last edited on
Aug 06 2023
03:58 PM
by
TechCommunityAP
Hello!
I created a 20 question form with some basic branching. But everytime branching is triggered, the form jumps to the top, and the user needs to scroll all the way back to where they were. This is a HUGE UX concern, and might mean I dont use this tool at all.
Is it s bug?
Thanks in advance.
Scott
Feb 01 2019 11:49 PM
Hi Scott,
Thanks for the feedback. Engineers are working on investigation.
Regards,
Zhongzhong
Feb 01 2019 11:53 PM
Hi Scott,
Could you share out your form with us (the filling URL)?
And could you let me know
It will help us investigate.
Thanks,
Zhongzhong
Feb 02 2019 01:10 AM
I tried to create a new form with branching and every form jumps up to the beginning. Big problem if you have more questions for the window size.
Feb 02 2019 05:47 AM
Hi @KennetO and @scottm1265 , we are working on a fix now.
Feb 03 2019 05:38 AM
SolutionHi @KennetO and @scottm1265 ,
We have fixed this bug, please let us know if you still have the problem.
Regards,
Zhongzhong
Feb 04 2019 07:46 AM
Thank you so much! Works GREAT now!
Very impressive response times. And sorry, I didn't see your questions over the weekend.
- Scott
Feb 06 2019 01:51 PM
Can only agree. Impressed over the fast response.
Jun 01 2021 09:25 PM
This jumping to the top still happens for me when trying to add a question. Is this still a bug? This is my first form and first question
Jun 18 2021 02:26 AM
Jul 18 2021 06:40 PM
Hello @Zhongzhong Li it's the same issue for me. How can this be fixed?
Jul 27 2021 04:12 PM
Aug 06 2021 06:57 AM
@maggie_g I would also like to know the fix to this. As it is making the platform very UN user friendly at the moment.
Aug 12 2021 06:29 AM
Aug 18 2021 09:53 AM
Sep 11 2021 10:49 AM
Sep 21 2021 02:17 AM
Not sure if you're still working at Microsoft, but would love your help if you are. I'm facing the same issue, where typing anything into the form causes a jump to the top. It is making Microsoft Forms unusable, which means I might have to switch to gForms, which I'd rather not do.
Would you or any of your team be able to look into this, please?
Oct 07 2021 05:37 AM
Dec 23 2021 05:08 AM
As of today I am experiencing the same problem.
This never happened before (I am a frequent user of Forms)
Feb 10 2022 05:08 PM
Feb 03 2019 05:38 AM
SolutionHi @KennetO and @scottm1265 ,
We have fixed this bug, please let us know if you still have the problem.
Regards,
Zhongzhong