Apologize for the service reliability issue . Microsoft Forms team is
actively working on investigating this and in the process to identify a
proper mitigation plan. We have created a discussion thread (Microsoft
Forms - "Something went wrong" Error) to keep you updated. Thank you for
your patience as we work to restore the Microsoft Forms service. It's
our top priority to get this issue addressed as quickly as possible.
We've fully restored the service for all Forms users and will close this
discussion. Summary of impact: Between 00:50 GMT and 11:15 GMT, a
significant number of users encountered "Something went wrong" errors.
Root cause: Architectural change to switch Forms' connection to SQL
Azure. Mitigation: Engineers checked in a fix to revert the code change
and flushed impacted caches. Next steps: Engineers will continue to
investigate and prevent future occurrences. Thank you for your
understanding and participating in this discussion. Your Microsoft Forms