Feb 03 2020
07:59 AM
- last edited on
Aug 06 2023
05:02 PM
by
TechCommunityAP
Feb 03 2020
07:59 AM
- last edited on
Aug 06 2023
05:02 PM
by
TechCommunityAP
Hi all,
I have a Flow setup to capture Forms responses and add to them to an excel sheet. This has been working perfectly for the last 6 weeks but last week, I noticed 2 responses did not appear in the Excel sheet nor were they picked up by the Flow, but I can see those 2 responses in the export from Forms.
Has anyone else seen this behaviour before? Any ideas what could have caused this issue?
I can see responses, either side of those 2 responses, have been picked up and processed by successfully by Flow.
Would appreciate any help/suggestions.
Thanks,
Syed
Feb 03 2020 08:30 AM
@ssh_Sony - it is possible there was an issue with the flow and it didn't run, but does seem strange. You could try and contact Microsoft to see if there was any outage reported at the time your two missing responses came in. Were the response times right after each other in a short space of time?
Feb 03 2020 09:25 AM
Feb 04 2020 10:34 PM
Did the Flow fail?
and if so did it fail on getting the response object?
Or did the flow succeed and only that data is missing.
Also .. is the data in the base excel file that forms writes into and is the missing data in the Response analytics?
Feb 05 2020 04:38 AM