Oct 06 2020
- last edited on
Aug 03 2023
When the user moves from one section to the next, the next section shows the last question instead of the first question. User has to scroll up to the top to answer the first question in the new section. It can be very irritating if there are many questions to scroll through. Is this a bug?
Oct 06 2020 07:58 AM
I have been experiencing the same problem. We are about to launch a form to a customer and sometimes when you go to the next section it takes you to the bottom of the page instead of the first question in that section. I have tried both with and without branching but this still happens. Any suggestions?
Oct 06 2020 06:25 PM
@Apodi1, I haven't figured out how to fix it yet. I think it is a bug that microsoft need to sort out. I tried duplicating the forms but it doesn't solve the problem. One workaround is to show the survey on a huge screen such that the user sees all the questions at first glance but it doesn't work if the survey is sent to the user to answer.
Oct 25 2020 08:41 PM
@chteo With what browser are you experiencing the problem? Would be great if you could share a link that can repro the issue, thanks.
Oct 28 2020 12:19 PM
I am experiencing the same problem..
I tried to change broswer, pc, account, change form and create a new one, but I still have the same problem!
Did you find any solution to this?