Aug 28 2018
12:23 AM
- last edited on
Aug 06 2023
03:46 PM
by
TechCommunityAP
Aug 28 2018
12:23 AM
- last edited on
Aug 06 2023
03:46 PM
by
TechCommunityAP
Hello,
i used the new NPS question!
But the export to excel stopped with:
german "Fehler beim Herunterladen der Excel-Datei. Versuchen Sie es bitte später noch mal."
engl "Error downloading the Excel file. Please try again later"
A copy of this form without the NPS question works fine...
any suggestions ?
thank you in advance for your help
Heiko
Aug 29 2018 12:03 AM
Hi @Heiko Klein
Not sure why you are having an issue as I do not experience the same thing using NPS and can download the Excel document just fine.
If problems persist and it is a big issue for you, you can log a ticket with Microsoft support to get their assistance on this.
Best wishes for your form!
Cheers
Damien
Aug 31 2018 06:22 AM
Sep 02 2018 04:11 PM
Sep 03 2018 05:46 AM