Hello, I was wondering if someone can help. We have created a survey using Office365 Forms but when we click on the 'Open in Excel' option we get the message 'Something went wrong'. This is only happening for some of the Forms and they have all been set up in the same way. We have checked permissions and browsers but no luck!
I am having a same problem. First I thought it was because of multiple users sumbitting forms simultaneously and spreadsheet was in use but it is same with other new forms I created only for me as well entering only one record. I hope someone has a solution soon !!
I am also having this same issue as of yesterday. I try and click the open in excel button and all i get is a message at the top of the screen saying "Download excel file failed. Please try again later"
Same here. I'm hoping Microsoft is just updating something. I've noticed that my results are not always in sync with the actual scores and that some of the results were correct, but later download of the excel file reverted to the wrong score for some people etc. Might be that they disabled downloads to fix that issue?
I am experiencing the same challenge. I work in a school district, and have an O365 Business account. When I click on the Excel icon to download a copy of my Microsoft Form responses, I get the same error message, "Download excel file failed. Please try again later." Please help.....we have some needs assessment survey data results that we would like to share on Monday morning. Thank you in advance for any asisstance you can provide.
I am experiencing the same challenge. I work in a school district, and have an O365 Business account. When I click on the Excel icon to download a copy of my Microsoft Form responses, I get the same error message, "Download excel file failed. Please try again later." Please help.....we have some needs assessment survey data results that we would like to share on Monday morning. Thank you in advance for any assistance you can provide.
