Customer Voice (Forms) reverted to sending from default instead of custom email

New Contributor

Is anyone able to help please?


Our Customer Voice surveys are sending via Power Automate and it has changed this week to send from the default <email address removed for privacy reasons> instead of our customer email <email address removed for privacy reasons>. The Distribution Settings in Customer Voice is still correct, but it is sending from Forms email instead.


We were due to send to 1,500 survey yesterday and need it to send from our own email, so if students reply to emails they don't go to <email address removed for privacy reasons>.


I will consider any work arounds.

Thanks in Advance

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