Collaboration links not working

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Occasional Visitor

I've had two users in my organisation try to share collaboration links with me this week but when the links are clicked, it just sends to my own Forms homepage.

 

The Forms don't show up in my "Shared with me" tab and I can't access them if I just paste the Form ID into an edit mode URL.  Have tried this with permission levels within my organisation and anyone can edit.

 

Has anyone else had similar problems and knows of a solution.

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