Feb 26 2020
09:27 AM
- last edited on
Aug 06 2023
05:05 PM
by
TechCommunityAP
Feb 26 2020
09:27 AM
- last edited on
Aug 06 2023
05:05 PM
by
TechCommunityAP
This morning, we are encountering an issue with all of our Microsoft Forms we have been able to test in our Tenant. When users complete the form, they get a blank page instead of the welcome response message. We are a GCC tenant; I am not encountering this issue with a MSDN based dev tenant, or a personal Microsoft Forms account.
Feb 26 2020 12:14 PM
@MLWakemanDSM There is an bug in the code cause this issue, we are working on fix it now, sorry for the inconvenience
Feb 27 2020 07:57 AM
we have the same issues, but works for me, but everyone else send to does not get Thank you screen, just blank
Feb 27 2020 11:31 AM
@MikiP our ETA is this fix will be available next Tuesday
Feb 27 2020 11:40 AM
@Yao Ke We are seeing this too, of course the day that we sent out one of our FIRST city-wide surveys. It will take until next Tuesday to fix? So nearly a week with a broken app for GCC?
Feb 27 2020 11:46 AM
@Yvonne Hertel Thanks for bring this up, it is not an easy fix, the engineer team is actively fix the issue. As you mentioned for the urgency, I will push try to get this done by weekend. I will update here when the fix is ready.
Feb 27 2020 09:06 PM
Solution@Yvonne Hertel Checked with the team. we pushed a fix to GCC environment so the issue should be fixed now. please verify
Feb 28 2020 06:46 AM
@Yao Ke This appears to be resolved now. THANK YOU for the quick response!!!!!
Mar 03 2020 06:50 AM
@Yao Ke - My testing showed the thank you pages were working, but after a few more uses, we are seeing the thank you page only intermittently.
Here is a form I've been using for testing: https://forms.office.com/Pages/ResponsePage.aspx?id=yvTRtZprxkGF4e2PSYpaNW0bTg2RrUlBiizsgJs27HFUNlNa...
Mar 03 2020 09:32 AM
@MLWakemanDSM Thanks for mention this, we rolled back a build last week so the issue solved, but as access the page may hit different server which will cause the problem, a permanent fix is going to be enabled so the issue will be fixed after that fix
Feb 27 2020 09:06 PM
Solution@Yvonne Hertel Checked with the team. we pushed a fix to GCC environment so the issue should be fixed now. please verify