Copilot for Microsoft 365 Tech Accelerator
Feb 28 2024 07:00 AM - Feb 29 2024 10:30 AM (PST)
Microsoft Tech Community

Audio problems, headphones not working.

Copper Contributor

To be honest, I'm not sure what I can really add to the title.
Recently, I moved my PC setup from one side of my room to the other, and now that it's moved, my headphones have stopped being recognised by my PC.
Ordinarily, you plug your headphones into the headphone jack and they immediately take over from the speakers you have, muting them and playing the sound through the headphones, but suddenly they're not doing it. I plug the headphones into the jack and nothing happens. The audio continues playing from my speakers.
I've googled this problem and none of the solutions I've seen make any sense!

"Update your drivers"
All fully up to date
"Backdate your drivers"
Doesn't let me
"Uninstall and reinstall your drivers"
Tried, doesn't work.
"Use the jacks at the back of your computer instead of the front"
Why? But, tried it and it doesn't work
"Disable Cortana"
Why? Tried it, and it doesn't work anyway.
"Select your headphones in the sound devices menu"
Well doesn't that sound easy? Guess what, they're not there
"Just enable unplugged and disabled devices"
They're enabled by default, I still can't see my headphones.

So please, for the love of god don't just suggest these things that I've already tried because I've already tried them and they don't work.
Please read.
Thank you in advance, I really need this.

2 Replies

@Graf_Von_Scyth sorry, you've posted this in the wrong place. this is the forum for Microsoft Forms, not for anything to do with general computer problems.


Los Gallardos
Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)





@RobElliott  Figured as much... do you know a good place where I can get help for this? That... I haven't already asked that is...