anyone else getting this error 631 message?

Brass Contributor

Curious if anyone is seeing this?forms error.jpg

52 Replies

Hello,
my problem also the same.
even when I want to create the new form the same error come out.
help me to fix this.
Thanks in advanced.

 

IMG_02022018_154903_0.png

Hello Team,

even i am getting the error message while opening forms 

Forms not working: Try again. Error code: 631 Technical Data Session ID 

request team, please check and revert 

Error 1003.JPGError 631.JPG

I get this 1003 error, when opening forms form starting menu. I also have a teampage in which a form is added which gives the 631 error.

Now when I open Forms from the menu button in upper menu I got a "Loading" icon, that doesnot stop:

Loading.JPG

 

Hi Mr Nakul,
Its seems I had a problem with microsoft forms,
everytime I click on microsoft form apps,
error 631 will popup.

Hi I am also getting the same problem. Cannot access my own form created recently.

Session id: 4651777c-f7b2-4bc9-b8c2-22213ddc74f6, Correlation id: 8ee654ad-3bb2-4be5-8ea7-17e4c26ba7c7

 

Goodmorning, We have the same problem here with e group of users only..

 

forms error.jpg

Hey,

I am also getting the same problem.

Everytime I click on microsoft form apps, error 631 will popup.

Session id: 48e7ad87-ed93-490c-919b-ce9e63c3b047, Correlation id: ea71de54-ad08-4b53-8cb6-5e26a7ddaedc

Hi, 

 

also having the same issue, running 3 different forms for surveys and all 3 are not working currently.

 

 

I am also getting the 631 error at my organisation:

 

Version:1.0 StartHTML:000000278 EndHTML:000009928 StartFragment:000008890 EndFragment:000009866 StartSelection:000008890 EndSelection:000009854 SourceURL:https://forms.office.com/Pages/DesignPage.aspx?auth_pvr=OrgId&auth_upn=XXXXXX@XXXXXX.AC.UK&origin=sh... Forms

 
Sorry, something went wrong
Please try again. Error code: 631
 
Technical details
Session id: ff87b044-3907-4c19-810b-c03d2b4781a4, Correlation id: f9dff3d8-845e-432a-acf9-da432c327401

I have the same problem

 

error.JPG

error.jpg

Me too :( This was working perfectly yesterday. 

The same here also.

1 of my teachers has the same issue!

I don't see any sollutions. 

Must Microsoft resolve the issue or is there anything I can do???

 

Apologize for the service reliability issue . Microsoft Forms team is actively working on investigating this and in the process to identify a proper mitigation plan. We have created a discussion thread (Microsoft Forms - "Something went wrong" Error) to keep you updated. Thank you for your patience as we work to restore the Microsoft Forms service. It's our top priority to get this issue addressed as quickly as possible.

2018-02-02 11_01_49-Microsoft Edge.png

Same problem here. So chance to get it work for me or any of my collegues.

We're a school doing online exams with Forms and this morning I have had to have some difficult conversations with parents.

I get the same at this moment.

 

Capture.PNG

We've fully restored the service for all Forms users and will close this discussion. Summary of impact: Between 00:50 GMT and 11:15 GMT, a significant number of users encountered "Something went wrong" errors. Root cause: Architectural change to switch Forms' connection to SQL Azure. Mitigation: Engineers checked in a fix to revert the code change and flushed impacted caches. Next steps: Engineers will continue to investigate and prevent future occurrences. Thank you for your understanding and participating in this discussion. Your Microsoft Forms

I seem to be getting the error 631 message when I try to access the forms.

 

I thought that this issue was fixed ?

Why do we keep getting this ?  Cannot access and has been like this intermittently for the last 2 days.
 
 
Sorry, something went wrong
Please try again. Error code: 1003
 
Technical details