"Open in Excel" is not exporting to excel


Hi Forms team, 

I am having an issue on our form when trying to export responses to Excel.  


Every time I do, it try's to download a ".ashx" file.



When you select open you get the store search pop-up 






I am using the form for Preview Feedback so any help would be appreciated.  




2 Replies

Hi Richard


You appear to be downloading an ASP.NET related file which is web page technology and not the Excel file that you are after. Something is definitely wrong.


I personally haven't had any issues with downloading my Forms feedback (see image) which has the name of the survey and date!




I would suggest closing the browser and trying again, or try to do this from a different browser.


Good luck!



Hi Richard, could share more info about your browser?  IE, Chrome or Safari etc, and the version.