Dec 14 2017
01:08 PM
- last edited on
Aug 06 2023
02:00 PM
by
TechCommunityAP
Dec 14 2017
01:08 PM
- last edited on
Aug 06 2023
02:00 PM
by
TechCommunityAP
Hi Forms team,
I am having an issue on our form when trying to export responses to Excel.
Every time I do, it try's to download a ".ashx" file.
When you select open you get the store search pop-up
I am using the form for Preview Feedback so any help would be appreciated.
Thanks
Jan 08 2018 03:32 PM
Hi Richard
You appear to be downloading an ASP.NET related file which is web page technology and not the Excel file that you are after. Something is definitely wrong.
I personally haven't had any issues with downloading my Forms feedback (see image) which has the name of the survey and date!
I would suggest closing the browser and trying again, or try to do this from a different browser.
Good luck!
Damien
Jan 10 2018 07:33 PM
Hi Richard, could share more info about your browser? IE, Chrome or Safari etc, and the version.
Thanks.