Unable to join Windows 11 Enterprise (23H2) VM to AAD

Copper Contributor

Hello,

 

We have 600+ laptops Windows 11, that are successfully AAD joined. When I try to join a Windows 11 Enterprise (23H2) VMs to AAD, it fails. The laptops use Autopilot. After a bit of reading, VMs don't support autopilot. So I wanted to join them using a work account login after a refresh and during initial setup. This fails with an error 80180014. It is trying to join as a personal device. We don't allow personal device join. So I create a local account and tried to register in Settings>Account>Email & accounts. I was getting the same error 80180014. I opened a case with MS and eventually suggested I create a user that have the Enrollment Manager role.

 

I am now able to join the VM to AAD with the Enrollment Manager role. But why did I need to do this? Our laptops join with no issues and didn't need the enrollment manager role. Is there an easier way to join VMs to AAD? All VMs for now are on-prem VMs. We will be migrating to cloud VMs at the end of the year or early next year.

 

Thank you,

Scott

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