Tenant Issue: Admins are not able to authenticate as of the 24th of September

Copper Contributor

Hello All,

 

Situation: Admins are being forced to authenticate with Smart Cards or Certificates, but we did not make this change. So now not only am I blocked from getting into our admin ports etc, but I cannot authenticate to anything that I use MFA and this email address... I am dead in the water literally.

 

MichaelG1995_0-1727487970478.png

 

 

On the 24th, halfway through the day, I was forcibly kicked out of my sessions (browsers etc) and asked to re-authenticate. The only option was MFA Certificate or Smart Card. This is not how our tenant was configured, and I am the only admin and did not change it.

 

I am the only admin, neither my account (admin) nor the singular admin account that all onmicrosft.com have, are able to log in anymore. Any user that is NOT an admin it works and does not prompt them for a Certificate/SmartCard, it does the regular Azure App.

 

I have had a ticket with Microsoft for the week, and nothing they do fixes it. They said they reset my mfa permissions, and that it should have forced me to re-setup MFA for my account, but instead I 

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