No Microsoft Authenticator App as Authentication Method?

Copper Contributor

Hi,

 

since couple of days ago we dont have the possiblity for a users to add a MS Auth. App from the drop down list. This is MS's doing, we did not change anything.

We only have: email, phone number and Temporary Access Pass.

 

What must we do in order to get the app back?


Cheers!

2 Replies

@JosvanderVaart 

 

Hi, this method was enabled from the start and nobody changed it afterwards.

 

Screenshot 2023-12-05 152453.png

A colleague told me that I should just start https://aka.ms/mfasetup and follow the procedure. It is ok, but I remeber that from the drop-down menu we could select the app, and now all of a sudden we can not.

 

Cheers!