Entra Cloud sync doesn't sync computers from AD

Copper Contributor

I have Entra Connect Cloud Sync set up on one of our DC's.  Entra reports the agent as healthy, and it has no problems syncing users from the OU I have specified.

 

However, no computers seem to be getting sync'd, despite the OU containing the computers being set up correctly in Scoping Filters.

 

As a result, I can't seem to get Intune enrollment to work.

 

Running dsregcmd /status shows a previous registration with an error in the join phase, with server message:

 

The device object by the given id (device-id) is not found.

 

Here is a screenshot of dsregcmd output: directly below it is the error from Intune enrollment via Intune Company Portal.

IMG_4154.jpg

I'm new to Entra and Intune, so I'm having trouble figuring this out.  Should cloud sync be syncing computers, and will that likely fix any enrollment issues?

 

Thanks,

Casey

2 Replies

@CaseyWilkins 
I believe device objects are only supported in the connect sync unfortunately. You can see the support objects in this table.

What is Microsoft Entra Cloud Sync? - Microsoft Entra ID | Microsoft Learn

@Lewis_Grove 

 

Thank you. I happened across that after I posted.

 

Intune wants to see the AD joined computer in Entra in order to enroll it... I guess you have to use normal Entra Connect or something else?  Have a ticket open with support.