Conditional Access and Teams MFA problem

Copper Contributor

Hello,

 

Problem : We have MFA trigger set to every 24hours for laptops with exclusion made "Microsoft Teams Services" because it will kick you out of a meeting if it triggers at that time, and we cant set the time of the MFA pop up, so we just excluded Teams.
That is applied to about 80% of the company correctly, but there is 4-5 people that still get asked for MFA every 24h hours by Teams.
I cannot find any factor that is the same on those users which could explain this.

On sign in logs i can see that the Conditional access policy was applied that has Teams excluded.
Anyone have any suggestions?

 

Best regards

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