After Device Intune Enroll - Device gone from Entra?!

Copper Contributor

Hello,

 

Intune/Entra/Endpoint/Security - its extremely overwhelming and confusing. We're just getting this started as we've moved to 365 and licenses that add Intune.

 

A windows 11 laptop. Domain joined to the office. Hybrid joined to Entra.

User account is an absolute basic one - nothing other than the default domain user on the local domain. I wanted to be sure all these enrollments and such would work at the simplest level automatically in the background from a simple user logging in to a device.

 

After a 2 weeks of struggle, I finally just got this Windows 11 test device to Enroll with Intune yesterday afternoon.

 

But this morning when I then went to our Entra portal, that device has disappeared from the Entra Devices list?! Running dsregcmd /status on the device, it is still showing as joined to Azure, and has the MDM urls and so on.

 

The Entra Audit logs show no deletion of the device.

 

WAIT - while I was typing this up I suddenly thought of something, and it turned out to be this!

When the device Enrolled, it seems the device name in Entra was changed! It got changed to being the username, OS and time of the registration!

 

Why would Entra do that??? That is not the actual device name! But now it shows as

Test.One_Windows_2/27/2024_8:52 PM

 

It should be our actual device name of ABC-L###

Any insights as to why it did that, and how I can prevent this from happening with every other device I have yet to bring on board?

 

3 Replies
No ideas as to why Intune Enrollment changed the Device name on us? I don't want it to screw up every device name when we start to join real staff devices.

Hey Paul. I just ran into this same issue. Did you have any luck as to why it happened? My device name is not showing up at all in Entra. No other instance of the device being renamed either. 

I think DSREGCMD /Forcerecovery could fix this issue. Just try on some test system to see the impact. I tried it on user pc and it resolved many issues.