Sep 27 2017
- last edited on
Jan 14 2022
Hi, when trying to add guest accounts to Teams I receive following error for users, who don't have MS account yet: "Only Office 365 work or school accounts can be added as guests.". As far as I understand, this shouldn't happen anymore, as MS extended the "Guest" functionality. How do I setup Teams / Azure AD properly in order to get this working?
Sep 28 2017 11:01 AM
Oct 06 2017 01:48 AM
I have been able to setup guest user within Azure AD, then invite user into Teams. I did get an error but this was because i had not enabled guest users in 'teams' in admin console 'services & add ins', once i enabled this i could invite guest user! Thanks :)
Oct 06 2017 06:22 AM
Have those users been able to login to teams? I had no issues to add user to AAD and to Teams then, but when logging in, users were prompted with "... school or company accounts only...".
Oct 06 2017 06:53 AM
This is a useful run through and instructions:
Oct 06 2017 06:57 AM
Exactly this is not working for people, who don't have a school or enterprise Office365 account.
Oct 06 2017 06:59 AM
I'm currently testing teams with an external contractor we work with, their email address is linked to a Microsoft live account so i'm hoping this will work! have invited him to our team site i setup for this so i'll update you when i know more?
Oct 06 2017 08:07 AM
I am having this exact same issue. I have read just about every article and I had an MS VP review my setup. I have a ticket open with MS support for this but it's taking forever to go up the levels to get someone who knows more than me... If you get anywhere please let me know, and I'll do the same. GL!
Oct 06 2017 08:17 AMSolution
Well, just got off the phone with their support and they were able to replicate the same exact issue. They said the issue is that not all tenants have been updated yet, which I guess answers the question as to why some are able to do it, and others not. Unfortunately they didn't have a timeline yet as to when everyone will be cut over.
Oct 11 2017 12:45 AM
Now, I'm receiving "You are not authorized" messages from teams, when trying to add guests.
Oct 17 2017 06:29 PM
*Resolved* this error of "you are not authorized" by logging in to O365 (web interface) > click/open/see "Groups" by clicking on the "people" icon, then select the Team to add a guest...
In the right pane click on "Guests" and then "Add Members" and enter the external users email address (Be sure to click "Save" after entering the email address in the right most pane
After you complete "adding a user here to your Azure directory" then you are able to to in to Teams and "Manage Teams" and "Add member" and not get message "you are not authorized"
Oct 18 2017 06:03 AM
It already worked this way before. But users, added this way are not able to use Teams if the accounts added are not defined in any Azure AD.
Oct 22 2017 12:20 AM
As I already mentioned before, adding guests to Azure AD works fine, but even after adding those users to teams they are not able to use Teams if accounts added are not School or Business accounts.
Oct 23 2017 01:26 PM
If you like to Guest use Teams, you have to assign licenses on O365 Admin Panel for this Guest account. This will slove your problem and no is not on DOCS
Nov 22 2017 05:34 AM
Currently, it doesn't work without Office 365 license, either in your company or the company of your consultants.
Nov 22 2017 05:39 AM