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Remediation action taken by admin on emails or URL or sender

Copper Contributor

Remediation action taken by admin on emails or URL or sender

 

I have configured this alert under set your recipients list, but when I soft-deleted an email using Explorer. The notification isn't generating. 

1 Reply
Have you checked the Action Center? The automatically generated actions can make it difficult to spot manual actions awaiting approval.

The only other problem I can think of is if the total batch of mails to be remediated is too big, or if the Take Action wizard is not completed. If the problem only happens for large batches (much more than 300) then that could be it.