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Aug 14 2024, 07:00 AM - 09:30 AM (PDT)
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Bug with filtering quarantined emails, 750 emails stuck in quarantine

Copper Contributor

We have an issue with the quarantine filter. If we filter only on Release requested 2 emails show up.

If we however select Release requested AND Released and scroll for a while we see 750+ emails that's been requested released by users since the 28th of January. We have a case going with Unified support (2302081420001624) where we submitted a PSR but have not heard back from them since 9th of February despite us and our MS account team chasing and we have users getting desperate. Posting here since it could affect more tenants than ours.

2 Replies
Hello Pal
thanks for bringing this to our attention. this issue is being looked into. You should be reached out to by our team for updates.