Emails that link incorrectly Block by Windows Defender

%3CLINGO-SUB%20id%3D%22lingo-sub-1534557%22%20slang%3D%22en-US%22%3EEmails%20that%20link%20incorrectly%20Block%20by%20Windows%20Defender%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1534557%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20send%20an%20email%20through%20send%20grid%20to%20my%20customer%20using%20my%20office%20365%20account.%20The%20email%20has%20a%20link%20hosted%20by%20send%20grid%20but%20when%20receiver%20click%20the%20link%20i%20got%20the%20error%20message.%20Is%20there%20any%20Portal%20where%20I%20can%20whitelist%20this%20link%20to%20ATP%3F%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Microsoft%20Defender.PNG%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F206638i08CC9AA42D21BF22%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20title%3D%22Microsoft%20Defender.PNG%22%20alt%3D%22Microsoft%20Defender.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1534557%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EATP%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Occasional Contributor

I have send an email through send grid to my customer using my office 365 account. The email has a link hosted by send grid but when receiver click the link i got the error message. Is there any Portal where I can whitelist this link to ATP?Microsoft Defender.PNG

 

2 Replies
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@Jonathan Hitutua 

 

You can try adding the url to the trusted sites and turn of Smartscreen for that zone, but I would not recommend that. https://support.knowbe4.com/hc/en-us/articles/360010249974-How-Do-I-Whitelist-Phish-Link-and-Landing...

 

You can report a false positive:

From the warning, you can choose to report this site as a safe site. Click the link for More information then click Report that this site does not contain threats. Follow the instructions on the feedback site to complete this process.

 

You can setup Smartscreen so that users can bypass. https://docs.microsoft.com/en-us/windows/security/threat-protection/microsoft-defender-smartscreen/m... 

 

Hope that helps!

 

 

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Will try this thanks