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Aug 14 2024, 07:00 AM - 09:30 AM (PDT)
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Device isn’t showing as registered in ATP.

Brass Contributor

Hi

Was wondering if anyone can advise.

 

Onboarding our devices to ATP. We use the onboard file and deploy the file using Microsoft Endpoint Manager. I can see the file is install successfully however the device is not showing in ATP.

 

Have used this URL to help troubleshoot but to no avail: https://docs.microsoft.com/en-us/windows/security/threat-protection/microsoft-defender-atp/troublesh...

 

I think it maybe a networking/firewall issue. Is there a way for me easily to identify whether the endpoint can reach the ATP URLs, ICMP is blocked. 

 

What is odd the issue only occurs on a domain machine, on a non domain joined machine it works and registers into ATP.

 

If anyone can advise it would be greatly appreciated.

Thanks

 

3 Replies

@isotonic_uk , I think you are taking about MDATP (endpoint protection), while this forum is for AATP ...

Thanks, yes that's correct. It was MDATP i was referring to.