How to make it Active Defender Sensor on Windows 10 Devices

[Karimulla1125]

Hi @ All,

We have a few devices that are not active in the Microsoft Defender agent on Windows 10 devices. These devices are users who are using the device regularly but not receiving any status updates on the M365 Defender console. It's showing as device Health Inactive.

Is there any way to troubleshoot steps to make it active, Like PowerShell script or any other method.

I have referred blow MS article

https://learn.microsoft.com/en-us/microsoft-365/security/defender-endpoint/fix-unhealthy-sensors?vie...

We don't have any third-party Antivirus tools, we have device managed tool Intune and M365 Defender 

For your reference I have attached the snapshot link below
https://pasteboard.co/hVSEAn17n6eu.png

Thanks

[#2]

@Karimulla1125 Hello , please use the MDE analyzer tool to check what is blocking the sensor from reporting back to your MDE portal , all steps are included in the below url

Run the client analyzer on Windows | Microsoft Learn