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Apr 13 2023, 07:00 AM - 12:00 PM (PDT)
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Unable to admin Quarantine a file in MCAS

Occasional Contributor

Hi Team, 

We have created a basic file policy to have admin quarantine enabled but it doesn't work. When I go to the file under MCAS and do a manual admin quarantine its says Task failed  . Any suggestions ?

2 Replies

Hi @SathishKumarPatchaiappan!


A couple questions: Do you have the folder set up in settings? Is the file currently labeled? Lastly, is it a file in SPO?





@Sarahzin I have experienced the same issue, it gives the status "Failed: Internal error occurred" do you have any suggestions as to why this is happening?