Cloud App Security files policies governance actions failure

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Occasional Contributor

Hello guys

 

I was playing around with files policies and the governance actions for certain apps and I was trying out making files private and removing any external users but they all fail with the error "Failed to rescan file". I couldn't find any information on why this error occures and how to fix it so I would appreciate any ideas on how to get it to work.

 

best regards

 

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