Change MCAS to utilise a similar alert ticket management process as WDATP.

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Senior Member

At the moment it's not possible to allocate or show progress on alerts within MCAS, as we don't have any integration with our service desk solution - SupportWorks, and don't use ServiceNow we are having to manage the alerts individually within each solution / web portal.

 

Could Microsoft consider using the alert management seen in Microsoft Defender ATP portal to manage the alerts in a similar way?

 

Is this being considered, is this the correct forum to make feature requests?

1 Reply
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Hi Peter,

We are looking at providing this though the MTP/security portal.
While we are building this, you could use our API to get and close alerts in your system.
The API documentation is available in the MCAS portal: portal.cloudappsecurity.com/api-docs/#list-alerts

Best regards