May 02 2022 10:41 AM
I have sent invites to other staff within my organization. They have accepted the request, but they are still shown as not bookable under the staff page. I checked to make sure they were assigned to a service, which they are. Their staff page still says that the invite is "pending approval."
May 02 2022 03:58 PM
I, too, just noticed that I am having this issue. I have not had this issue in the recent past with other service calendars.
Any insight as to what could be causing this is greatly appreciated!
May 02 2022 04:03 PM
For what it's worth, here is a image of what I see. I have not been able to find any place where I should be approving it and I know that the staff person has clicked accept.
May 03 2022 02:17 PM
May 03 2022 04:30 PM
May 04 2022 03:22 PM
May 04 2022 03:52 PM
@tewheke Thanks for the update, looked into that today and everything seems correct. All users on same level. Seems like a recent issue.
Really happy with the Bookings app overall, it will get sorted out.
May 10 2022 03:31 PM
May 10 2022 03:36 PM
May 10 2022 11:50 PM - edited May 11 2022 07:23 AM
I somehow cannot believe that Microsoft is scrapping support after releasing the new UI and features. But Bookings feels of course more like a hobby project from Microsoft, not like a product they really try to push. And forum support is unfortunately quite weak from their side. Let's hope that they keep supporting the application and improving it slowly but steadily because we have integrated Office 365 quite deeply into our company. I do not want to switch to other booking solutions, especially with GDPR in mind.
May 11 2022 03:19 PM
@josephmarchesano I found this thread when looking for help with this same issue. I am setting up Bookings with multiple staff and the "staff not bookable (pending for approval)" status does not change when they accept their invitations. I'd love an update if anyone finds anything helpful!
May 11 2022 07:23 PM
@rgilmore it turns out for me was expired license for both resource mailbox and the booking calendar's license needed updating. Now working.
Feb 08 2023 03:09 PM
I just resolved this same issue with my staff. I had them access their email to accept the booking invite through Chrome instead of Internet Explorer. Hope this helps.
Mar 27 2023 02:27 AM
Mar 27 2023 09:49 AM
Admittedly I gave up trying to fix this and just used a different solution.