May 04 2020 04:58 AM
May 04 2020 04:58 AM
We've staff assigned as administrators in two Bookings calendars but they are unabe to access it (even if they can create new Bookings calendars).
Any help would be greatly appreciated.
May 09 2020 02:54 PM
Bookings is turned on by default for customers who have the Microsoft 365 Business Standard, or Microsoft 365 A3 and Microsoft 365 A5 subscriptions. Bookings is also available to customers who have Office 365 Enterprise E3 and Office 365 Enterprise E5, but it is turned off by default.
Please ensure your plan supports booking.
Hope that helps.
May 09 2020 11:04 PM
Aug 11 2020 10:19 AM
I am having the same issue. A coworker created a Bookings Calendar and made me an admin for the Bookings but I can not access or find it. I only got an email stating I would be notified when a bookings took place. How as a admin do I access the settings of this Booking??
Aug 12 2020 07:02 AM
@twright32Having the exact same issue. Unsure if it is not functioning correctly if the way to access it is too obscure.
Aug 26 2020 10:07 AM
I'm having the same issue. Have set up a booking calendar and assigned staff as administrators, but they can't get into the Bookings calendar to adjust anything. Can someone please help? Thanks!
Jan 31 2022 06:18 AM
@Sgriffith970I am not sure of the exact answer, but my IT people where I work said it had something to do with the way the global address book was setup in my company. This took months to figure out. If you can find something else that will do the same thing I would use it. Microsoft obviously provides little support on this product.
Feb 09 2022 01:58 AM - edited Feb 09 2022 02:02 AM
@Sgriffith970 Can you please check if the user who is not able to access the Bookings app has a valid Bookings license assigned? Please check the instructions listed here https://docs.microsoft.com/en-us/microsoft-365/bookings/turn-bookings-on-or-off?view=o365-worldwide#... and assign licenses if the user does not have it already?
If the above does not help, can you help with few more details?
If you could share more details about the issue you are facing, that will help us unblock you asap.
Feb 09 2022 03:23 AM
Yes it is turned on. It works on a desktop, and it links up. But when using the app it doesnt load the information. It tells us when updating on the app "failed to load bookings for this date. Please try again later'. So you cant make bookings on the app and any appointments dont sync to the app.
Feb 09 2022 10:28 PM
It works on a desktop, and it links up. But when using the app it doesnt load the information. It tells us when updating on the app "failed to load bookings for this date. Please try again later'. So you cant make bookings on the app and any appointments dont sync to the app.
By app, are you referring to the mobile apps? So, the users are able to access Bookings web app from bookings.office.com but when they go to mobile apps it fails to load?
Feb 09 2022 11:53 PM