Something Went Wrong while trying to edit bookwithme

Copper Contributor

I am facing the issue while trying to open and edit an item in Booking with me application. I can create a new item or making and edit a duplicate (copy) is also possible but it is not possible to open and edit already created and saved item. This issue is not always observed. Sometimes it is even possible to edit the created item. But after some changes were made, the item was tweaked several times (changed to public from private, date-window set etc.) something caused the item falled to state when the "something went wrong" message appears if I try to edit it...

Interestingly I was not able to open the demo version "Office Hours" that is in Booking with me as a default template...

I have tryied to open in different browser, refresh window etc. but with no success..

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4 Replies
We're seeing the same thing with our instructors trying to edit their Office Hours meeting types. I if I have the instructor create a new meeting type, there is no error. If the instructor then tries to edit that new meeting type, the "Something went wrong" error appears. In most cases the instructor can then click the "Refresh Window" button and the settings will load, but not in all cases.

@WizardMickey718 did you find a solution to this?  We are running into the same thing along with our OnDemand toggle constantly turning off and the whole purpose of our bookings is for a 'walk-in' option for the ondemand

Hi Cathy. We have not been hearing more complaints from our instructors, which may simply mean that they decided not to continue using Bookings for appointments. I did notice that Bookings got a major refresh recently and I no longer see the issue myself when I look for it now. The problem we were experiencing may now be resolved. I'm afraid I don't know what the OnDemand toggle is, so I don't think that's something we're using here.

@WizardMickey718 I am seeing the same issue, when ever I try to edit the meetings booked via booking page. It doesnot allow me to edit or for that matter do anything with these meetings. I would really what is causing this issue suddenly. It worked just fine before and suddenly I am seeing this issue for last 1 week. For me refresh window is working and it practically does nothing