Feb 10 2022 11:18 AM
Hello,
Solution to using Bookings when Outlook Web Access (OWA) is disabled. I'm creating this post because I can't find a discussion, support page, etc. that plainly states that Bookings can be used without OWA enabled, and the process of how to do that.
Below is the problem I experienced:
Everyone can get to the "client side" of Bookings: https://outlook.office365.com/owa/calendar/Email address removed/bookings/
Nobody can get to the "service side" of Bookings as the URL is presented by Microsoft: https://outlook.office365.com/bookings/ or https://outlook.office.com/bookings/
The error message when attempting to access the "service side" is: The mailbox being accessed doesn't have a valid account state ('ProtocolDisabled').
This is due to Outlook Web Access (OWA) being disabled based on organization security policies. OWA is not to be used as a channel for accessing mail within the organization.
I figured out that you can form the URL to allow access to the "service side" by using the following: https://outlook.office365.com/bookings/Email address removed/calendar
I enabled OWA on my account to create the Bookings portal, configured it to my liking, and then disabled OWA.
I hope this is helpful to somebody out there!
-John
Mar 21 2023 01:44 PM
@ACFCU_JohnSzeglin a year late...you cannot use Bookings without OWA being enabled...just went through the same thing.
Mar 21 2023 01:49 PM
@llederer You can use MS Bookings without OWA enabled. We're doing it today. The above steps are what I discovered to make it happen.
Mar 22 2023 05:55 AM
Mar 18 2024 11:06 PM
@llederer did this workaround works for you? I have tried and it does it work.