Select staff (Optional) can't be turned off

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Occasional Visitor

We offer different services, where we want to book our staff, but we do this manually. 

So we don't want our customers to choose who they talk to. This option is disabled in our service, but still shows in one of our services. 

 

If I turn it on in our other service, it shows. When I turn it off, it doesn't show again.

With another service, I repeat the same steps, but the option still shows when customers can place a booking in our calender. Is this a bug or can this be fixed elsewhere? 


7 Replies

@nadievanwijk 

 

Hi,

 

try deleting that service and adding it again. That might solve your problem.

@sagark92 

 

Same problem here.  Deleting and re-doing does not help.  Signing out of Microsoft 365, restarting all computers, and trying again (and again) does not work. 

 

Problem involves fourth staff member that I am trying to add.  Others work properly. 

@nadievanwijk 

 

Did you ever resolve this? I'm just now learning to use Bookings and this is bothering me. I also do not want the option to select staff, and have tried checking and unchecking the box, saving at different stages, etc. but it still appears for one of my services (not all)!

Did you ever get this resolved? I am also having the same problem. I have tried deleting and re-adding the service. Seems to work fine for a day or two and then the "select staff" option appears for one service.
I have the same issue. It's turned off in all areas. I found that if I add too many times in the custom availability this flips on. When I remove down to 8 it doesn't show. Add a 9th. It shows up. All of my times go hay-wire too.

@Brockett Bingo! The addition of more appointment offerings is what triggers the glitch! 

I did find a work around. I left the total daily open times set in the service (8-4:30 IE). Then I set the service to be booked based on a fake users availability. I set all the specific times in that users availability and it worked without producing the 'select anystaff error'.

Chris