Jun 23 2022 03:43 AM
Because of the way our service is set up, the meeting is compulsory.
is there any way let customers book the appointment and NOT display the "cancel" option in the bookings page confirmation and in the email confirmation?
thanks in advance, this is very important for us and our service
Jun 27 2022 08:45 AM - edited Jun 27 2022 08:48 AM
SolutionAt this time, you can not remove the canceling option on the booking page and email confirmations.
In this case, you can toggle between send or don't send a confirmation and, I don't think you want that.
Microsoft is currently requesting ideas to improve this app. I encourage you to post your request on the Microsoft Booking Ideas page. with details why you need it and how you plan to use it. This will allow the MS product managers to review your requirement and give the end-users the ability to vote. You also have the ability to vote on other requests.
If you found this information helpful, please like or choose best response in order to help other users.
Mar 02 2023 06:20 AM
Mar 02 2023 06:43 AM
Feb 12 2024 02:49 PM
@Teresa_Cyrus Do we know if there's a solution to this? I find it hard to believe that this is more of a "Feature", our org heavily uses Bookings and continue to run into issues where Customers cancel meetings intended for groups of 25 and if 1 customer cancels, everyone in the bookings gets notified.
Feb 12 2024 06:05 PM
Hi @brzayas
Microsoft is aware of the issue and is working on a resolution. No ETA has been set.
/Teresa
#traccreations4e 02/12/2024
Jun 27 2022 08:45 AM - edited Jun 27 2022 08:48 AM
SolutionAt this time, you can not remove the canceling option on the booking page and email confirmations.
In this case, you can toggle between send or don't send a confirmation and, I don't think you want that.
Microsoft is currently requesting ideas to improve this app. I encourage you to post your request on the Microsoft Booking Ideas page. with details why you need it and how you plan to use it. This will allow the MS product managers to review your requirement and give the end-users the ability to vote. You also have the ability to vote on other requests.
If you found this information helpful, please like or choose best response in order to help other users.