Hi @khawe01
I am an independent advisor responding to Bookings questions.
Microsoft defines a Booking Admin as
"Being an administrator of a booking mailbox and having full access and send-as permissions to the booking mailbox."
To add a person as the Bookings Admin aka Super User, without being listed as a Staff member and unbookable, the user
1. can not have the Staff Role as a Viewer,
2. must run two PowerShell (PS) commands to assign the new status.
3. These steps apply to all Bookings mailboxes.
The documentation does not say if PS commands change the status of an existing Admin role like in your case. (Sorry, I didn't have the chance to test it.)
However, here is the link to MS documentation with the PS commands. I recommend you work with your IT team if you are unfamiliar with PowerShell.
https://learn.microsoft.com/en-us/microsoft-365/bookings/add-staff?view=o365-worldwide#make-a-bookin...
Workaround Process: I suggest the following:
* Assign two users with the Admin role; it good to have a backup
1. The bookable admin must create the calendar
2. The unbookable admin must be added via PowerShell. In your case, once added you can take over and apply the remaining settings and staff.
If you find this information helpful, please mark it as the best answer or like it, which will assist others with the same question.
/Teresa
#traccreations4e
