May 18 2020 08:47 AM
May 18 2020 08:47 AM
It seems if you create a service with multiple attendees and have your staff set to have "Events on Office calendar effect availability"
the first person to book the event will create an appointment in the staffs Office calendar and subsequently remove that time slot from being available.
It does seem there is a work around if you create a dummy staff member with no Office calendar attached and assign it to the event so it's not a major issue.
May 20 2020 03:34 AMSolution
@Dan____ Thanks for highlighting this. We really value this feedback. We are working on it and the solution would be rolled out soon. Thanks for your interest and support to Bookings!"
Jul 07 2020 08:34 AM
Do you have a solution to this problem yet? I need to set my services so that a single staff member can accept appointment from multiple users in the same time slot. This is for online tutoring, where more than one student may need assistance at the same time. Thank you.
Sep 04 2020 04:19 PM
Sep 14 2020 04:24 AM
Sep 14 2020 04:57 AM
Are you unable to get the work around working or do you mean it doesn't work for your use case?
Sep 15 2020 07:36 PM
Sep 16 2020 08:57 AM
I'm experiencing similar issues. When a bookable service has been setup to a max number of attendees grater than 1, two things happen:
Sep 16 2020 09:22 AM - edited Sep 17 2020 01:25 AM
Odd I see that to with some of my bookings orgs. I was able to fix one by adding in an extra person and then removing them and it went back to normal however when I discarded the changes and tried to replicate I wasn't able to.
I have noticed every time I create a new service it is working correctly, is this the same for you or is it any service new or existing?
Edit: looks like this might be a known issue, see here for issue and possible solution
Sep 20 2020 05:04 AM
Thanks for the info. I followed the known issue link you posted and found how to use 'Inspect Element' edit the code and then to delete the 'disabled' option.
I was then able to scroll the attendee's wheel and set the number to what I needed.
It is a workaround, for now, I hope MS follows up with a proper fix soon.
Thanks very much for your detective work.