One time password

New Contributor

I enabled the one time password however don't get the email.

When I looked at the 'createbooking' request in 'F12' 

I see I get the error.

{"Body":{"ErrorCode":500,"ExceptionName":"SelfServiceBookingEmailVerificationRequiredException","FaultMessage":null,"IsTransient":false,"ResponseCode":"ErrorInternalServerError"}}

 

I'm not sure why - could this be an issue with our 365 tenancy in our organisation?

 

1 Reply

Hi @rhousham,

 

My name is Teresa, and an independent advisor addressing your inquiry.

 

I recommend that you contact Microsoft Support Team with this error message.  I investigated several resources and found no solution.  This article, One-time passcode authentication for B2B guest users - Azure AD - Microsoft Entra | Microsoft Docs,  provided details on how the feature should work. I thought I would give it to you anyway.

 

How to contact Microsoft Support?

traccreations4e ms feedback.png

 

If you find this information helpful, please mark it as the best answer or like it, which will assist others with the same bug.

 

/Teresa

#traccreations4e