MS Bookings: Start end times change after 6 days availability

Visitor

Dear Community, 

 

I have the following issue concerning MS Bookings. Could you please help me out? 

 

  1. Duration of the service is 30 minutes + 10 minutes preparation next customer, so total duration of the service is 40 minutes;
  2. Default availability of the trainer is set to ‘not available’;
  3. Dates are not consistent, therefore I fill in the availability per day manually;

hmabb_0-1658735516918.png

 

  1. Default schedule of the trainer is as follows;

hmabb_1-1658735516922.png

 

If more than 6 dates are filled in manually (at step 3), the duration of the service (timeslots) suddenly changes from 40 minutes to 30 minutes.

6 dates:

hmabb_2-1658735516924.png

 

 

More than 6 dates:

hmabb_3-1658735516927.png

 

 

Timeslots change from 40 minutes to 30 minutes;

Feature “Select employee” is added to the service (?)

hmabb_4-1658735516929.png

 

1 Reply

Hi @hmabb,

 

I am an independent advisor addressing this inquiry.

 

This sounds like a bug in the Bookings app.  So, I recommend that you contact the Microsoft Support team.  The agents can report the issue to a product engineer.  

 

If you find this information helpful, please mark it as the best answer or like it, which will assist others with the same questions.

 

Have a good day.

/Teresa

#traccreations4e